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Our services

Everything your IT
infrastructure needs

From a single on-site engineer in Berlin to a fully managed remote team — we scale with your business.

Across Europe

Smart Hands On-Site

Our Smart Hands service delivers certified field engineers to your location across 20+ European cities within hours. Whether it's racking and stacking, hardware replacement, cable management, or complex on-site configurations — our engineers show up prepared and work to your specification.

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What's included

On-site in 20+ EU cities
Hardware installation & replacement
Rack, stack & cable management
Device staging & configuration
Data centre support
Next business day or same-day options

What's included

Deployment within 48 hours
Tier 1–3 helpdesk support
Microsoft 365 & Azure management
Infrastructure monitoring
Linux & Windows server admin
Escalation management
Deploy in 48hrs

Remote Engineering

Deploy a skilled remote engineering team in 48 hours or less. Our pre-vetted engineers integrate directly into your workflows, tools, and communication channels — providing Tier 1–3 support, infrastructure management, and ongoing technical operations without physical presence.

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Fixed monthly cost

Managed IT Services

Fully outsource your IT department to Vertex. We become your IT team — proactively monitoring your environment, patching systems, managing vendors, running the helpdesk, and providing strategic technology advice. Fixed monthly cost. No surprises.

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What's included

24/7 proactive monitoring
Patch & update management
Helpdesk & ticketing
Vendor management
Monthly reporting & reviews
IT roadmap planning

What's included

Security audits & pen testing
Endpoint detection & response
Email security & anti-phishing
Cyber Essentials certification
Staff security training
Incident response planning
Zero-trust ready

Cybersecurity

Protect your business from ransomware, phishing, data breaches, and insider threats. Our security team assesses your current posture, implements layered defences, trains your staff, and helps you achieve Cyber Essentials or ISO 27001 compliance.

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AWS · Azure · GCP

Cloud Migration

Move to Microsoft Azure, AWS, or Google Cloud with confidence. We plan, architect, migrate, and optimise your cloud environment — ensuring minimal downtime, cost efficiency, and a secure landing zone from day one.

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What's included

Cloud readiness assessment
Architecture design
Lift & shift or rearchitect
Data migration & validation
Cost optimisation
Post-migration support

What's included

Short & long-term contracts
Background-checked professionals
Technical skills assessment
Rapid deployment
Ongoing HR & performance management
Seamless team integration
Short & long term

IT Staff Augmentation

Need one engineer or a team of twenty? We supply pre-vetted IT professionals on flexible contracts — embedded in your organisation, managed by Vertex. Background-checked, technically assessed, and ready to contribute within days.

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Not sure what you need?

Talk to us — we'll figure it out together

No obligation. We'll assess your situation and recommend exactly what makes sense for your business.

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